CRS help

Release Notes

• Cendyn CRS - CRS & RT3 Call Center Enhancements Nov. 19, 2024
• Cendyn CRS - CRS, RT4 Booking Engine and Call Center enhancements Nov. 12, 2024
• Cendyn CRS - CRS, Booking Engine & Call Center enhancements Oct. 15, 2024
• Cendyn CRS - CRS & Multi-Property Booking Engine enhancements Oct. 9, 2024
• Cendyn CRS - Booking Engine & Call Center enhancements Oct. 2, 2024
• Cendyn CRS - Booking Engine & Call Center new features and enhancements

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Property Management

• CRS - adding information to the About the Property page
• CRS - Property Defaults
• CRS - setting up Email Retargeting
• CRS - adding nearby attractions
• CRS - setting up Taxes and Fees
• CRS - managing property amenities

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Guest Preferences Questions

• CRS - Guest Preference Questions

Loyalty Program

• CRS - setting up a Loyalty Comp Rate identifier
• CRS - adding and setting up loyalty tiers
• CRS - setting up player-based comp restrictions for loyalty programs

Rooms

• CRS - setting up Room Upsell
• CRS - creating a new bed type
• CRS - creating new room categories
• CRS - setting up a room hierarchy
• CRS - creating a new room type

Room Attributes

• CRS - adding and associating room attributes

Policies

• CRS - creating guarantee and cancellation policies
• CRS - creating a Smart Policy

Add-Ons

• CRS - creating Add-Ons

Rate Plans

• CRS - Creating group rates
• CRS - configuring add-ons to send package pricing to OTAs
• CRS - Adding password protection to offer codes
• CRS - setting up a rate plan targeting filter
• CRS - Rate Type Classification
• CRS - creating a compound access code

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Rates and Inventory

• CRS - managing Room Thresholds
• CRS - Managing rates and room types using Rate Grid
• CRS - how to use House Controls
• CRS - how to set up and manage BAR
• CRS - how to use Rate Grid History
• CRS - House Inventory and Restrictions

Reservations Management

• CRS - How to update no-show reservations

Dynamic Pricing Rules

• CRS - Dynamic Pricing Rules (DPR)

Pre-Post Stay Emails

• CRS - managing pre/post stay emails
• CRS - creating email templates

Per Person Pricing

• CRS - defining child age groups
• CRS - How to manage the Per Person Pricing option

RT4 Booking Engine

• RT4 Booking Engine - configure alternate properties

Users

• CRS - user roles